• executivedirector106

Lake Country, a Year in Review: LCHPS Service Delivery Highlights

Updated: Jun 30

Lake Country, BC you are filled with loving people with generous hearts! Funds, time, talents pour in. Staff is equipped and supported, programs and services move forward, clients served … The engine roars!


There is a nonprofit organization in Lake Country that has steadfastly worked since 1982 to increase health, wellness and social services for you, your family and your friends. As a non-profit it’s not a good funding plan to be “not-known” - but when you are busy volunteers - working day jobs it’s hard to find the time to work to advance your mission and as well share your story with the community you serve. In the past, Lake Country Health Planning Society worked with community partners to bring the Ambulance Station, a seniors care home and a medical clinic.


Fast forward to January 2019… This past year was my inaugural year as the executive director for Lake Country Health Planning Society (LCHPS). When I was hired, I was asked to move LCHPS forward - seek additional revenues, expand opportunities, make connections and increase awareness of LCHPS mission and agency profile. Key-staff changes, hosting a record-breaking fundraiser, the launch of a new website, remodelling the workspace, new grants written and awarded meant new services for the community and filling a lead role in a housing program for vulnerable people displaced by the closure of a derelict hotel are just a few highlights of my first year.


Continuously our team - of one, two, three and now four staff - has worked to move roadblocks before us. Time after time we have proven we possess the resourcefulness, determination and commitment required to move health, wellness and social needs forward in our community - all from the 300 square foot space - we call “home.”

Traditionally, grants have been LCHPS’s primary source of income. When a crisis arises, grant funding can be limiting because it’s not usually flexible - spending parameters are set with the application. But... sometimes they can provide the necessary resources at precisely the right time. Last year, Community Action Initiatives provided LCHPS short-term funding to provide community outreach. The connections our outreach worker made over the summer months uniquely positioned our team to link arms with district and provincial agencies with the relocation of Airport Inn residents.

Beyond the numbers, the process of participating with the move and set up of the program had a personal impact. Generally, the executive director doesn’t have the opportunity to connect with clients, but I took the time and went onsite behind my younger and experienced outreach worker. The clients’ stories were varied. They all called Lake Country their home - either born or have lived here for many years. They didn’t want to move to a new town or city. We didn’t have anywhere to send them. No housing programs north or south of us had room for them.


With winter approaching and the conditions at the Airport Inn critical, the demand to move and support the residents was urgent. At the request of the District, BC Housing stepped in and looked to link arms with a local organization. LCHPS said yes. And with leadership provided by a number of agencies set up a six-month housing project with daily supports The project is now complete. Five of the seven residents have moved into long-term permanent housing.


Talking with those who were living at the Inn, was extremely humbling, and something I will never forget. I never really fully comprehended the complex needs of the people we see living on our streets or surfing from one deplorable living arrangement to another. The expectation we sometimes place on the street-entrenched to function and conduct themselves “civilly” - amongst the poverty, chaos, substance use, instability, mental health issues, is like throwing a fish up in the air and expecting it to soar. Without support services, without a home, it doesn't seem possible.


Continuously our team - of one, two, three and now four staff - has worked to move roadblocks before us. Time after time we have proven we possess the resourcefulness, determination and commitment required to move health, wellness and social needs forward in our community - all from the 300 square foot space - we call “home.”


In response to COVID-19, LCHPS reached out and recruited volunteers to regularly connect and support 85 Lake Country elder adults, caregivers and other isolating residents. Errands, grocery delivery and friendly/virtual phone calls. Currently, all the staff have less than a year working at LCHPS. Not being entrenched in our roles was key to our services being quickly adapted and modified to meet the needs of our community during the pandemic. Within three days we rolled out the LCHPS Care-Mongering support services. Offers from community members to help - poured in! Lake Country, BC you are filled with loving people with generous hearts!


Our donors and sponsors provide the fuel necessary to keep LCHPS running strong. This is essential to support clients and provide the services that lie beyond the scope of our grant funding. I like the mental picture it creates. The need and outcome help motivate me to share LCHPS’s story. Funds, time, talents pour in. Staff is equipped and supported, programs and services move forward, clients served … The engine roars!


Our corporate vision is to build a healthier community, it has been an infectious goal to share. My work at LCHPS fuels my fire and passion for bringing a community together. We are still working to bring a community health centre to Lake Country and have recently unveiled a 3-year pilot-project for caregivers. Community members, when approached, are intrigued and excited to “get things going.” It has been an honour and privilege to serve and support our clients and stakeholders. It has been a privilege to work with Stefanie, Tiffany and Madison - LCHPS staff who readily pour their passion and purpose into the lives of their clients and day-to-day of the organization. I look forward to this coming year. Ready to embrace the challenges, triumphs and change. Thank you Lake Country for putting the wind beneath me.


Please take the time to read through the LCHPS 2019-2020 Annual Report. You might be amazed to find out all that LCHPS does to fill health services gaps. For more information or to find out opportunities for you to get involved, please reach out and connect! I can be reached at executivedirector@lchps.com or by phone at 778 374 0335


Lake Country Health Planning Society
Connecting people to and advocating for greater local health, wellness and social services for our community! 

Email: info@lchps.com

Office Phone: 778-215-5247

Outreach Phone: 778-215-2105

Visit: 10080 Main Street,

Lake Country, BC

Hours: Mon-Thurs, 9 am - 3 pm

Mail: PO Box 41146 RPO S,

Lake Country, BC V4V 1Z7

Registered Charitable Organization

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the Syilx/Okanagan People.

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