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Lake Country Health Resource Centre Update

Updated: Jul 15

During COVID-19, staff were just a phone call away... the Lake Country Health Resource Centre has now re-opened with some modifications!

Lake Country's Health Resource Centre staff are looking forward to connecting with new and familiar faces as they prepare to reopen on July 13. Due to the novel coronavirus, the resource centre was closed to direct client-services in mid-March but has now reopened with enhanced health and safety protocols to ensure client, volunteer, and staff safety.

The Resource Centre is a community-based program operated by the Lake Country Health Planning Society (LCHPS). Through the centre, staff and volunteers provide free, current, and reliable health and social service information to callers and visitors. Services through the centre include navigational and referral support through the health and social system, access to free and/or low-cost support programs. Staff and the board work continually to advocate and apply for funding to bring greater health and social services to the community. Some of these initiatives include a ministry of BC funded pilot project for local caregivers and Outreach services and support funded through Community Action Initiatives.

Referrals and Community support will be crucial to our success! For now, drop-in visits are currently suspended. Appointments must be arranged by calling the Resource Centre office at 778 215 5247. And to avoid client cross-over with Interior Health clinics - the Resource Centre and office will be closed to the public on Tuesdays. For more information about services provided through the centre, please use this link to a recent blog.

The health and well-being of our clients, volunteers and staff are top priority. As we respond to COVID-19, you may notice changes in our direct service delivery procedures and some of these changes will include additional COVID-19 response programs.

"As we reopen the resource centre to appointments. Our clients, volunteers, and staff's health and well-being remains at the forefront of every decision we make," executive director Corinne Remple said. "As we continue to respond to COVID-19, we will continue to take direction from the government and public health experts."

" In addition to enhanced cleaning and social-distancing measures, other changes in our direct service delivery procedures are now in place to help ensure the safest delivery of services," continued Remple. "Some of these changes include additional COVID-19 response programs funded through United Way-SIBC and the Canadian Association of Community Health Centres. The new programs add to our ever-expanding service delivery and include low-cost meal delivery and expanded program support for vulnerable community members."

LCHPS staff will be working from the office on a weekly rotation. They can be reached throughout the summer for referrals and support by phone and email Monday to Thursday from 9 am to 4 pm.

Volunteers needed - can you help?

Due to necessary program modifications and precautions, LCHPS is a bit short on volunteer drivers. Local seniors living at home and without personal transportation rely on staff to connect them with volunteers to drive them to appointments and or errands. Current age-restrictions have greatly limited the capacity to meet the needs of seniors looking for rides. Volunteers receive a stipend to help cover their fuel expenses plus the opportunity to make a real difference in a community member's life. The stories and laughter you'll share are a bonus! The need is real! Don't delay! Please contact Tiffany at 778 215 5247 or email 778 215 5247.

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Lake Country Health Planning Society

Email: info@lchps.com

Office Phone: 778-215-5247

Outreach Phone: 778-215-2105

Visit: 10080 Main Street,

Lake Country, BC

Hours: Mon-Thurs, 9 am - 3 pm

Mail: PO Box 41146 RPO S,

Lake Country, BC V4V 1Z7

Registered Charitable Organization

We acknowledge that the land on which we work, learn and play is the unceded territory of

the Syilx/Okanagan People.

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